Frequently Asked Questions
Everything you need to know about our latest apparel collections.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, some items like earrings or swimwear may be final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, Big Potato Games ships to over 50 countries. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each garment. Generally, washing in cold water and air drying is best for most of our fabrics.